Terms and Conditions
Last updated: September 18, 2026
These Terms and Conditions ("Terms") govern your use of hlcleaningof.com and any residential or commercial cleaning services requested through this website, by phone, or by text message from High Level Cleaning ("we," "us," or "our"). By requesting a quote or booking a service, you agree to these Terms.
Services
We provide residential and commercial cleaning services, including deep cleaning, regular cleaning, move-in/move-out cleaning, and post-construction cleaning, as described on our website. Quotes provided through our forms are estimates based on the information you submit and may be adjusted after an on-site assessment.
Scheduling, Cancellations & Rescheduling
Appointments are scheduled based on availability. We ask that you provide as much notice as possible if you need to cancel or reschedule a service. Repeated late cancellations or no-shows may affect future availability or pricing.
Payment
Pricing is based on the scope of work discussed at the time of booking. Payment terms will be confirmed with you before service begins.
Communications Consent
By submitting a form on our website or providing your phone number, you agree that we may contact you by phone, email, or text message regarding your quote request or service. If you separately opt in to text messages, message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. See our Privacy Policy for details on how we handle your information.
Limitation of Liability
While we take care to provide quality service, we are not liable for pre-existing damage, normal wear and tear, or issues arising from inaccurate information provided at booking. Any concerns about completed work should be reported to us promptly so we can address them.
Changes to These Terms
We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
Contact Us
If you have questions about these Terms, contact us at (954) 573-4166.