Privacy Policy
Last updated: September 18, 2026
High Level Cleaning ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through hlcleaningof.com and our quote request forms, how we use it, and the choices you have.
Information We Collect
When you request a quote or contact us, we collect information you provide directly, such as your name, email address, phone number, service address, and details about the cleaning service you're requesting.
How We Use Your Information
We use the information you provide to:
- Respond to your quote requests and inquiries
- Schedule and manage cleaning services
- Send appointment reminders and service updates by phone, email, or text message
- Improve our services and customer communication
SMS / Text Messaging
If you opt in to receive text messages from us, we use your phone number to send quote follow-ups, appointment reminders, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. Consent to receive text messages is never a condition of purchasing any service.
Your mobile information will not be sold or shared with third parties or affiliates for promotional or marketing purposes. Information sharing to subcontractors in support services, such as customer service, is permitted only as necessary to provide the services you requested.
Sharing Your Information
We do not sell your personal information. We may share information with service providers who help us operate our business (such as scheduling, email, and CRM tools), solely to support the services described in this policy, and only to the extent necessary for them to perform those functions.
Your Choices
You may opt out of text messages at any time by replying STOP to any message you receive from us, or by contacting us using the information below. You may also request that we delete the information we hold about you.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at (954) 573-4166.